Open Safety Recall · Bulletin 24-005

2019-20 RDX Fuel Pump Motor Recall

RDX2019-2020Repaired FreeNo Mileage Limit

Your Acura is included in an open safety recall. The repair costs you nothing — there is no age limit, no mileage limit, and it does not matter where you bought the vehicle. Here is exactly what it is and what we do about it.

What It Is

The Defect

The low-pressure fuel pump sits inside your fuel tank and pressurises the lines that feed the injectors. Inside it is an impeller — the spinning part that moves the fuel.

On affected pumps that impeller was improperly molded and came out at too low a density. Over time and with heat exposure, it can swell and deform until it binds against the pump housing.

When that happens the pump does not weaken gradually. It stops.

Why It Matters

The Risk

An inoperative fuel pump produces one of two outcomes. Either the engine will not start, which is inconvenient. Or the engine stalls while you are driving it, which is not.

Losing power merging onto Route 22 or I-78 is precisely the scenario this recall exists to prevent.

What We Do

The Repair — At No Cost to You

We replace the fuel pump module. Free of charge.

This campaign has been expanded twice, which is why some owners received a letter years ago and others only recently. Owner letters for the current expansion were mailed September 6, 2024.

Already paid for this repair? Bring us the invoice. Reimbursement is often available on work that turns out to have been covered by a recall, and we will help you file it.

What to Expect

Booking It Is the Hard Part. The Rest Isn’t.

Call or book online

Have your VIN if you have it handy. If not, your name and plate will do — we will find you.

We confirm the campaign

We verify your VIN against Acura’s system before you come in, so there are no surprises and no wasted trip.

We do the work free

No charge, no deductible, no obligation to have anything else done. Shuttle and loaner availability discussed when you book.

While the vehicle is here we will also check whether any other open recall or warranty extension applies to your VIN, so you are not back next month for something we could have done today.

Let’s Get It Fixed.

It is free, it is quick, and you will stop wondering about it.

Common Questions

Questions About This Recall

Do I have to pay anything?

No. Open safety recalls are repaired at no cost to you. There is no age limit, no mileage limit, no deductible, and no requirement that you purchased the vehicle from Springfield Acura. Federal law obligates the manufacturer to remedy the defect.

How do I know my vehicle is actually affected?

Recalls are issued against specific production ranges, so being in the model years listed does not automatically mean your vehicle is included. Call us with your 17-digit VIN and we will confirm it against Acura's system in about a minute, or check your VIN on our recall lookup page.

Can my regular mechanic do this?

No. Recall repairs must be performed by an authorised Acura dealer, because the claim is filed with and paid by Acura and the remedy usually requires factory parts and software distributed only through the dealer network.

I bought the vehicle used. Am I still covered?

Yes. Safety recalls follow the vehicle, not the owner. It makes no difference how many owners it has had or where it was purchased.

What if the parts are on backorder?

Some campaigns outrun parts supply. We record your VIN against the open campaign and contact you the moment the part arrives. If the recall carries an interim safety advisory, we will tell you plainly what it says.

Does an open recall affect my trade-in value?

Yes. A vehicle with an open safety recall cannot be certified pre-owned and is typically discounted at appraisal or declined as a trade. Because the repair is free, clearing it is one of the few things that improves a vehicle's value at no cost.

Visit The Service Drive

Springfield Acura
Service & Parts Center

243 U.S. Highway 22
Springfield Township, NJ 07081

Service & Parts:
(201) 625-9991

Service Hours
Monday7:30 AM – 5:00 PM
Tuesday7:30 AM – 8:00 PM
Wednesday7:30 AM – 5:00 PM
Thursday7:30 AM – 8:00 PM
Friday7:30 AM – 5:00 PM
Saturday8:00 AM – 4:00 PM
SundayClosed